Replacements | Exchange | Cancellation

Nisha Electricals & Appliances

Last updated: 3 August, 2026

We want you to be happy with your purchase. Please read our policy below regarding cancellations, replacements, and store credit.

1. Order Cancellation

  • Orders can be cancelled free of charge within "2 hours" of placing them, as long as the order has not yet been shipped.
  • To cancel, contact us with your order number.
  • Once an order has been dispatched, it cannot be cancelled — you may request a replacement instead upon delivery (see below).

2. Replacements

We accept replacement requests under the following conditions:

  • Request must be raised within "5 days" of delivery.
  • The product must be unused, in its original packaging, with all tags, accessories, and manuals included.
  • The following items are not eligible for replacement: "products damaged due to misuse, or hygiene-sensitive items like trimmers/hair combs/dryers once used".

To request a replacement, contact us at with your order number and reason for the request, along with photos if the item is damaged or defective.

3. Store Credit

  • Once your returned item is received and inspected, we will notify you of the approval status.
  • Approved amounts will be issued as store credit within "5-7 business days", which you can use towards a future purchase.
  • Store credit does not expire for "12 months" from the date of issue.

4. Damaged or Defective Items

If you receive a damaged, defective, or incorrect product:

  • Contact us within  "24 hours" of delivery with photos and unboxing video of the product and packaging.
  • We will arrange a replacement at no additional cost to you, once verified.

5. Exchanges

If you'd like a different size, color, or model, please request a replacement for the original item, and any price difference will be adjusted via store credit or an additional payment as applicable. 

6. Situations Not Eligible for Replacement or Store Credit

Replacements or store credit will not be issued in cases of:

  • Products returned without prior communication or authorization
  • Products damaged due to misuse or normal wear and tear
  • Requests made after the replacement window has closed

7. Contact Us

For any questions about cancellations, replacements, or store credit:

Nisha Electricals & Appliances 

📱Mobile  & WhatsApp Support: +91 89201 88168 or  Chat Here

✉️ Support Email: shopwithvansh@gmail.com

🕒 Operating Hours: Mon – Sat: 10:00 AM – 7:00 PM (IST) | Sun: Closed