Privacy policy

Nisha Electricals & Appliances

Last updated: 3 August, 2026

Nisha Electricals & Appliances operates the website nishaelectricals.myshopify.com, as well as our offline store, where we have served customers with home appliance sales and repair for over 50 years. This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you visit our Site, shop with us online, or use our in-store repair and sales services.

By using our Site or our offline services, you agree to the collection and use of information in accordance with this policy.

1. Information We Collect

When you visit or shop with us, we may collect the following types of information:

a) Information you provide directly:

  • Name, email address, phone number
  • Billing and shipping address
  • Payment details (processed securely via our payment gateway — we do not store your card details)
  • Order history and preferences
  • Any information you submit through contact forms, reviews, or customer support

b) Information collected automatically:

  • IP address, browser type, device information
  • Pages visited, time spent on Site, referring website
  • Cookies and similar tracking technologies (see Section 4)

c) Information collected at our offline store:

  • Name, phone number, and address when you bring an appliance in for repair or service
  • Details of the appliance and the service/repair performed, kept for warranty and service-history purposes

2. How We Use Your Information

We use the information we collect to:

  • Process and fulfill your orders, including shipping and delivery
  • Manage and follow up on appliance repair or service requests at our offline store
  • Communicate with you about your order, account, or customer service inquiries
  • Send promotional offers, newsletters, or updates (only if you have opted in)
  • Improve our Site, products, and customer experience
  • Detect and prevent fraud or unauthorized transactions
  • Comply with legal obligations under Indian law, including the Information Technology Act, 2000 and applicable consumer protection rules

3. Sharing Your Information

We do not sell or rent your personal information to third parties. We may share your information with:

  • Service providers who help us operate our Site (e.g., Shopify as our e-commerce platform, payment gateways, shipping/courier partners)
  • Legal authorities, if required to comply with a law, regulation, or valid legal request
  • Business transfers, in the event of a merger, acquisition, or sale of business assets (customers will be notified)

4. Cookies

Our Site uses cookies and similar technologies to improve your browsing experience, remember your preferences, and analyze site traffic. You can control or disable cookies through your browser settings; however, some features of the Site may not function properly without them.

5. Data Security

We implement reasonable technical and organizational measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

6. Your Rights

Depending on applicable law, you may have the right to:

  • Access the personal information we hold about you
  • Request correction of inaccurate or incomplete information
  • Request deletion of your personal information
  • Withdraw consent for marketing communications at any time

To exercise any of these rights, please contact us using the details in Section 9.

7. Children's Privacy

Our Site is not intended for individuals under the age of 18. We do not knowingly collect personal information from children.

8. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated "Last updated" date. We encourage you to review this policy periodically.

9. Contact Us

If you have any questions or concerns about this Privacy Policy or how your information is handled, please contact us at:

Nisha Electricals & Appliances

We'd love to hear from you! Whether you have a question about a product, need help with an order, or just want to say hello — reach out and we'll get back to you as soon as possible.

📱Mobile  & WhatsApp Support: +91 89201 88168 or  Chat Here

✉️ Support Email: shopwithvansh@gmail.com

🕒 Operating Hours: Mon – Sat: 10:00 AM – 7:00 PM (IST) | Sun: Closed